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Open aa66 with clearer privacy terms

aa66 keeps account opening, wallet records and cookie choices under one Privacy Policy so you can see how your personal data is collected, used, shared and kept.

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aa66 Open aa66 with clearer privacy terms
CONTACT ROUTES

Switch to the right privacy contact

Privacy questions need a clear route, not a generic inbox. We keep account, cookie, payment and deletion requests separated so your message reaches the person who can act on it.

Live chat privacy pointer Use live chat when you need a quick privacy pointer before or after opening your account. We may ask for your account phone or email so the agent checks the correct account record.
Email data requests Send email for access, correction or deletion requests that need written handling. Include your account email, payment reference if relevant, and the privacy action you want us to consider.
Account form follow-up Use the in-account form when you are already signed in and want to update contact details, cookie choices or security settings connected to your profile.
ACCOUNT CARE

Browse your data controls clearly

Our privacy work sits beside daily account operations: sign-in checks, cookie settings, wallet references, device logs and support messages.

Data we collect

We collect account details you provide, such as name, phone, email, login records and security choices. We also keep transaction references needed to match wallet activity with your account.

Cookie choices

Cookies help keep you signed in, remember language choices and spot unusual access patterns. You can adjust browser settings, but some account security checks may not work as expected.

Account security checks

When a login looks unusual, we may compare device data, IP details and recent account activity. These checks are used to reduce account misuse and protect your personal data.

Payment record handling

Touch 'n Go, GrabPay, Boost dan FPX references are kept to confirm wallet activity, answer transaction questions and meet legal duties. We use only the record needed for that purpose.

Retention periods

Some records are kept while your account is active, while payment and security records may be held longer where legal duties require it. We remove or anonymise data when retention ends.

Change requests

If your phone, email or account details are wrong, contact us through a verified route. We may ask for extra proof before changing data that affects account access.

Check privacy questions before joining

Use these answers before you open an account or whenever you want to understand how your data is handled. They cover collection, cookies, payment records, access requests and account closure. If your case needs a document check, we will explain what is needed and why before taking the next step. The same policy applies across mobile and web sessions when you use the same account details.

We collect the details you provide when opening and using an account, including contact details, login records, security settings, support messages and payment references. We also keep device and cookie data needed for account safety.

Those payment names may appear in wallet references, receipts and support checks. We use the record to match activity to your account, answer payment questions and meet legal duties connected to account transactions.

You can manage many cookies through your browser settings. Some cookies are needed for sign-in, fraud reduction and account safety, so changing them may affect how account pages load or remember your choices.

We share limited data only when needed for payment processing, account security, hosting, support handling, legal duties or fraud checks. We do not sell your personal data or share more than the purpose requires.

Yes, you can request access through our privacy contact route. We will verify that the request comes from you, then explain what data can be provided and whether any legal restriction applies.

You can ask us to delete data linked to your account. Some payment, security or legal records may need to be kept for a period before removal, anonymisation or restricted storage is possible.

Access and eligibility depend on local law and are available where local law permits. Privacy requests may also be handled according to legal duties that apply to your account, payment records and location.

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